I want to get into the nitty gritty of what factors really make up your community standing score. Here are my initial thoughts based on what has been discussed so far - please make sure you read through everything, including the justifications (indicated ) at the bottom, before jumping to respond.
What’s the purpose of the community standing score?
- To encourage users to partake in the platform and community in a positive manner
- To address the ‘Super Host Effect’ where people only interact with a certain pool of people with hundreds of references
- Community scores will be from 0-100 (max).
- When you’ve signed up for the platform, you have a baseline score of 50. This is an arbitrary, neutral score that everyone will start out on.
How scores will increase:
- When you are active in terms of confirmed interactions (host/surf/hangout/attend an event)
- Have been positively rated for interactions in terms of safety ONLY
- Have your identity verified (capped at 3 people)
How scores will decrease:
- As time passes, we decay the score components for the increases above (towards 50, not 0). For example, you may have gained X amount of points from an interaction six months ago - we’ll put less and less weight on that activity within your score. This is so that it’s reflective of the user as time passes, and also helps prevent people from maxing out their score and staying up there forever (Super Host Effect).
- Have been negatively rated for interactions in terms of safety
- Have multiple, reoccurring reports made of you in terms of abuse of the platform. e.g. Spamming 'hi hi hi hi wan 2 go on a date with me" on multiple profiles
As per the discussion in here, references will be converted to being a ‘Guestbook’ where people can leave notes to you on their experience, instead of being a measure of your worth on the platform.
Setting the average to 50 will normalise not having a high score.
I feel that we should only include objective ratings for safety in the community standing score, and not how positive or negative an experience is. Interacting with people from different cultures is extremely subjective and sometimes personalities might just not mesh. I don’t feel like users should be penalised for being awkward, for example. (I’m quiet in large social situations sometimes, maybe to the point of seeming anti-social - I’d be sad if someone didn’t recommend me because of that. I’m just shy )
Being verified should IMO be included in the score, because there is a measure of safety in verification.
That’s all the ideas I have so far, let me know your thoughts and suggestions!