We’ve seen this in a similar way a few times now. A new user being very enthusiastic about the forum and the community. They engage and post a lot and are granted membership on the forum (reach trust level 2). Then they are criticized for their tone or have an opinion questioned by another user. They complain to moderators, we don’t just side with them but inform them about how to discuss forms of engagement without disrupting existing conversations. They are not ready to do that, just feel let down and want to get out without leaving any trace. So they manually delete every single post they shared. As they engaged a lot, received responses, opened new topics, were quoted by other users,… it renders parts of our conversation quite incomprehensible.
The respective forum settings we currently have are:
- new and basic users can edit (and delete) their posts within 1 day
- members can edit (and delete) their posts within 30 days
How do you feel about that? Do you think it’s a problem that some users can purge all their contributions of the last 30 days? Should we change settings?