Are there any processes in place for converting people who filled in the volunteer form into fully functioning volunteers?
I signed up a week ago and have not been contacted yet about the form I filled it. I don’t mean this as a criticism of the organisation now and I don’t mind having to wait a bit, since all you lovely people do this in your free time.
If currently replying to all the forms is a lot of work, maybe it would make sense to have a specific person in the team for on-boarding new volunteers?
For me, an email from a person in charge of volunteers saying that (in my case) the lead developer will contact me in 2 weeks time would help a lot with getting invested in the project. If time would allow, a short videocall for onboarding would help even more.
PS: please don’t take this as a hint that you should do my onboarding really soon. I won’t have much time to work on Couchers until the 1st of June, when I will quit my job to go travel <3